Resilience Resources & Technical Stack
A curated collection of tools, platforms, frameworks, and reference literature I rely on for operational resilience and digital infrastructure.
Core Technical Stack & Infrastructure Tools
Google Workspace
While consumer Gmail focuses on convenience, Google Workspace acts as a core identity and communication hub when configured properly. I look at Workspace through an operational lens—ensuring domain security standards (SPF, DKIM, and DMARC) are fully enforced, limiting third-party app access to core accounts, and designing recovery processes so a single lost credential or locked account can’t paralyse business operations. > Google Workspace
Email Infrastructure & Deliverability
- Proton Mail: Zero-access encrypted email providers used for privacy-first communications and off-grid emergency recovery contact points. > Proton Mail
- Cloudflare: Primary DNS management platform utilised for rapid propagation, DNSSEC implementation, and proxying edge traffic. > Cloudflare
- MXToolbox: Essential diagnostic tooling for parsing DMARC reports, testing mail server configurations, and monitoring IP reputation. > MXToolbox
Essential Literature & Frameworks
Books
Business Continuity Management (2nd Edition) Author: James Crask Subtitle: A practical guide to organisational resilience and ISO 22301 An essential guide bridging the gap between theoretical continuity frameworks and real-world implementation. James Crask provides a clear roadmap for embedding organizational resilience, aligning continuity planning with ISO 22301, and preparing teams to navigate disruption effectively. Get the Book on Kogan Page ➔
Standards & Industry Guidelines
- BCI Good Practice Guidelines (GPG 7.0): The definitive global reference framework for end-to-end Business Continuity Management (BCM). > GPG 7.0
- ISO 22301:2019: The international standard for Business Continuity Management Systems (BCMS)—essential reading for audit compliance and impact analysis (BIA). > ISO 22301:2019
- Operational Resilience Frameworks (PRA/FCA): Regulatory guidelines for identifying Important Business Services (IBS) and setting impact tolerances. > Operational resilience